Just a note of immense gratitude to Stuart, who delivered a bed frame to my parents today. We ordered the frame this morning as my mum is coming out of hospital after an emergency hip replacement and needs a bed downstairs for around six weeks. The delivery was initially scheduled for over a weeks time, but after I explained the situation on the online chat, Stuart went above and beyond to make sure it arrived today.
I was genuinely overwhelmed by his kindness, efficiency, and the sheer effort he put in to help us. If there is an internal recognition scheme, he is truly deserving.